hot88 Terms & Conditions
Please read and fully understand the following terms and conditions before using this platform — they define your rights and responsibilities.
By using the hot88 website and all its services, you agree to all the terms and conditions described below. This document forms a legal agreement between hot88 and the user. If you do not agree with these terms, please refrain from using this platform.
hot88 operates a secure, SSL-encrypted online betting and casino environment for players in Bangladesh. We firmly believe in the principles of fair play and responsible gaming.
Eligibility Requirements
To open an account and use the services at hot88, you must meet all of the following conditions:
- You must be 21 years of age or older. This platform is strictly prohibited for minors.
- You must be a natural person and operate the account in your own name.
- All information you provide must be truthful, accurate, and complete.
- You must be legally capable of using this service.
- The payment methods you provide must be your own — using another person's account or card is prohibited.
Important Notice: For users aged 21 and above only. hot88 reserves the right to request identity documents for age verification at any time. Providing false information will result in immediate account closure and all balances may be forfeited.
Account Rules
Account Creation & Management
Each user may create only one account. If one person holds multiple accounts, they will be considered duplicate accounts and all related accounts will be closed. Bonuses and winnings may be forfeited.
Security & Password
It is your responsibility to keep your account password and login details completely confidential. hot88 will never ask for your password by phone or email. If you believe your account security has been compromised, notify our support team immediately.
Verification Process
hot88 may request the following documents for identity verification at any time:
- Copy of National ID (NID) or passport
- Proof of residence (utility bill, bank statement)
- Proof of ownership of your payment method (bKash, Nagad, Rocket, Upay, or bank account)
hot88 reserves the right to hold withdrawal requests until the verification process is complete.
Deposit & Withdrawal Policy
Deposit Rules
Accepted methods for depositing funds at hot88 are: bKash, Nagad, Rocket, Upay, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks).
- Minimum deposit amount: ৳100 (for each method).
- Deposited funds may only be withdrawn to the same payment method used for the deposit.
- Deposits from third-party accounts are strictly prohibited.
Withdrawal Rules
- Minimum withdrawal amount: ৳500.
- Standard processing time for withdrawal requests: 15 minutes to 2 hours.
- All active bonus wagering requirements must be met before making a withdrawal.
- hot88 reserves the right to hold withdrawals and request additional verification if fraud or unusual activity is suspected.
hot88 does not charge any additional fees on transactions. However, your payment provider (such as bKash or Nagad) may apply their own fees — please refer to the terms of the relevant service for details.
Bonus & Promotion Terms
Welcome Bonus
New members at hot88 receive a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example:
- Deposit ৳1,000 → Bonus ৳1,000 → Total balance ৳2,000
- Deposit ৳12,000 → Bonus ৳5,000 → Total balance ৳17,000 (bonus will not exceed ৳5,000)
Wagering Requirement
A 20x wagering requirement applies to the bonus. Wagering is calculated on the bonus amount only, not the combined total of deposit and bonus. For example: ৳1,000 bonus × 20 = you must wager ৳20,000 before withdrawing the bonus funds.
General Bonus Terms
- Each player may claim the welcome bonus only once.
- Bonuses cannot be transferred to another account.
- hot88 reserves the right to modify, suspend, or cancel any promotion.
- If hot88 finds evidence of bonus abuse or manipulation, the bonus will be forfeited.
- Winnings earned with bonus funds cannot be withdrawn before the wagering requirements are met.
- Multiple promotional offers cannot be used together unless hot88 explicitly permits it.
VIP Program
hot88 has three VIP tiers: Bronze, Silver, and Gold. Tiers are advanced through regular play, and the weekly cashback benefit increases at each tier — Bronze: up to 0.5%, Silver: up to 1.0%, Gold: up to 1.5%.
Gaming Rules
General Gaming Policy
All games available at hot88 — slots, live casino, fishing games, sports betting — are operated fairly. The outcome of each game is determined through a Random Number Generator (RNG) or a live dealer.
hot88 works with world-class game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi.
Betting Limits
Minimum and maximum bet limits vary across different games. The applicable limits will be displayed in each game's interface. hot88 reserves the right to change betting limits on any game or market.
Technical Issues
If a game is interrupted or the connection is lost for any reason, hot88 will make every effort to restore the game state. If the game result cannot be determined correctly, the bet may be cancelled and the funds returned. hot88 reserves the right to void any winnings paid out due to a technical error.
Special Sports Betting Terms
In sports betting, hot88 offers markets across cricket, football, kabaddi, and various other sports. The rules for different betting markets will be detailed in the game lobby. If an event is cancelled or abandoned, bets are generally cancelled and funds returned.
hot88 is committed to ensuring the highest level of transparency and fairness in all games. If you have a complaint about a game result, please contact our support team.
Responsible Gaming Policy
hot88 places the highest priority on responsible gaming. We believe that gaming is a form of entertainment — not a solution to financial problems.
Setting Self-Limits
Players can set the following limits on their account:
- Daily, weekly, or monthly deposit limits
- Account break for a set period (cooling-off period)
- Self-exclusion — completely closing your own account for a set period
Contact our support team to activate these limits.
Minor Protection
Use of hot88 by anyone under 21 is strictly prohibited. If there are children or minors in your household, keep your device and account secure. Use of parental control software is recommended.
For more information on responsible gaming, visit our Responsible Gaming page.
Prohibited Activities
Involvement in any of the following activities will result in your account being immediately closed and all funds may be forfeited:
- Any attempt at fraudulent transactions or money laundering
- Creating or operating multiple accounts
- Bonus abuse (arbitrage betting, bonus hunting)
- Operating an account under another person's name or using their information
- Attempting to hack or gain unauthorized access to hot88's systems or software
- Placing bets using automated bots or software
- Threatening or harassing other players
- Providing false or misleading information
- Using a third party's account or payment method
hot88 reserves the right to temporarily suspend an account during an investigation if suspicious activity is detected. No withdrawals will be processed until the investigation is concluded.
Privacy & Data Protection
hot88 places the highest importance on protecting your personal information. We use SSL encryption technology to keep all data secure.
The information we collect is used solely for providing services, account verification, fraud prevention, and customer support purposes. We never sell your information to third parties.
To read our full policy on privacy and data use, please visit our Privacy Policy page.
Use of Cookies
hot88 uses cookies to operate the website properly. These cookies improve your browsing experience and help remember your preferences. By continuing to use the website, you consent to the use of cookies.
Limitation of Liability
hot88 will not be held responsible for the following:
- Game losses due to internet disconnection or technical issues
- Financial losses resulting from the player's own mistakes or negligence
- Delays or issues caused by third parties (payment gateways, banks)
- Force majeure events (natural disasters, government directives, cyberattacks)
- Decisions made based on incorrect information provided by a third party
hot88's maximum liability in any case will be limited to the balance available in your account.
Account Closure & Suspension
Closure at Your Request
You may close your account at any time by contacting our support team. Before the account is closed, you will be given the opportunity to withdraw all eligible balances from your account.
Closure by hot88
hot88 may close or suspend your account without prior notice in any of the following situations:
- Violation of these terms and conditions
- Suspicion of fraud or money laundering
- Evidence of providing false information
- Death or legal incapacity of the account holder
- Extended inactivity (the inactivity threshold will be published in the game lobby)
After account closure, valid funds will be returned through the appropriate method, however funds related to bonuses or misuse may be forfeited.
Right to Amend Terms
hot88 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will publish a notice on the website.
Continued use of the website after updated terms have been published will be considered as your automatic acceptance of the new terms. Therefore, it is advised to check this page regularly.
Applicable Law
These terms and conditions will be governed and interpreted in accordance with applicable law. In the event of any dispute, an attempt will be made to resolve it through negotiation.
Contact & Support
For any questions or concerns regarding these terms and conditions, please contact the hot88 support team:
- Live Chat: 24/7 direct support available
- Email: [email protected]
- Language: Support is available in both Bengali and English
For more information about your rights and protection, please visit our FAQ, Privacy Policy, and Responsible Gaming pages.
hot88 is a secure, encrypted, and fair play platform. For those aged 21 and above only. Gambling carries financial risk — play responsibly.